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Help Topics
Downloadable User Guides
Complete downloadable PDF copies for each User Guide.
Training Materials
View our training materials through documentation, videos, and detailed articles about managing and using the platform.
User Guide
This guide is designed to teach you how to navigate the User Portal, a web interface that allows you to access and control your account.
Office Administrator
These articles describe all of these features and provides detailed instructions on how to use these features as an Office Administrator.
Call Center User Guide
Hosted Voice Call Center offers expanded call center functionality for call agents who answer incoming calls within a queue.
Hosted Voice Features
View documents pertaining to how to use features such as the mobile app, Softphone and eFax.