Smart City Support

Smart City Support

How can we help?

Searching...

Help Topics

  • Downloadable User Guides

    Complete downloadable PDF copies for each User Guide.
  • Training Materials

    View our training materials through documentation, videos, and detailed articles about managing and using the platform.
  • User Guide

    This guide is designed to teach you how to navigate the User Portal, a web interface that allows you to access and control your account.
  • Office Administrator

    These articles describe all of these features and provides detailed instructions on how to use these features as an Office Administrator.
  • Call Center User Guide

    Hosted Voice Call Center offers expanded call center functionality for call agents who answer incoming calls within a queue.
  • Hosted Voice Features

    View documents pertaining to how to use features such as the mobile app, Softphone and eFax.

Popular Articles

  • Accessing the Administrator’s Web Portal
  • Quick Guide to Common Tasks
  • Office Manager Onboarding Training
  • Basic User Onboarding Training
  • Statistics Panel Overview
© Copyright Smart City. - Privacy Policy - Terms of Use