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Billing and account support FAQs

How do I read my bill?
How do I pay my bill online?
Having trouble paying your bill?
How do I check my payment status?
How to create an account on My Account?
How to sign into My Account?
Need help using My Account?
How do I change my account information?
How do I change my username and/or password?
How do I retrieve my username?
What is AutoPay?
How do I set up AutoPay?
How do I cancel or change payment method for AutoPay?
How do I make a one-time payment?
How do I sign up for paperless billing?
Understanding your bill: Taxes, fees, and charges
How do I update or change my billing address?
How do I qualify for Lifeline Phone Credit?
What are the billing terms and charges?