Accessing Hosted Voice Softphone

You can access Hosted Voice Softphone in the following ways:

Access Hosted Voice Softphone from the Portal

  1. Open the Hosted Voice Portal.

2. Select Apps > Softphone.

The Softphone main screen displays.

Access Hosted Voice Softphone from a URL

Navigate directly to the Hosted Voice Softphone application using the following URL:

NOTE: When first launching the Softphone application, your browser may prompt you to grant access to the microphone. This prompt will look different based on the browser being used, as the prompt is generated by the browser, not the Portal. (We recommend you use Google Chrome browser.)

Updated on August 13, 2021

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