To adjust Music on Hold settings:
1. From the Music on Hold page, click the Settings button. A Music on Hold Settings pop-up window appears.
2. Complete the fields as described below.
Setting | Description |
Enable Music on Hold | Enable by checking or disable by unchecking the Music on Hold feature. |
Randomize Music on Hold | Play Music on Hold files in a random order (check) or according to their order on the Music on Hold center (uncheck). |
Play Introductory Greeting | Play (check) or do not play (uncheck) an introductory greeting before playing the first Music on Hold file. See below on how to set up an Introductory Greeting. |
3. Click Save.