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Adjusting the Music on Hold Settings

To adjust Music on Hold settings:

1. From the Music on Hold page, click the Settings button. A Music on Hold Settings pop-up window appears.

2. Complete the fields as described below.

SettingDescription
Enable Music on HoldEnable by checking or disable by unchecking the Music on Hold feature.
Randomize Music on HoldPlay Music on Hold files in a random order (check) or according to their order on the Music on Hold center (uncheck).
Play Introductory GreetingPlay (check) or do not play (uncheck) an introductory greeting before playing the first Music on Hold file.  See below on how to set up an Introductory Greeting.

3. Click Save.

Updated on February 8, 2023

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