Editing Answering Rules

To edit an answering rule for this user:

In the Answering Rules tab, hover over the answering rule, and then click the Edit icon at the far right of the row.

The Edit Answering Rules pop-up window appears.

Change the rule, as appropriate. To help with the changes, see Adding/Editing Answering Rules.

Click Save.

Updated on November 18, 2020

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