Accessing the Administrator’s Web Portal

The Administrator’s Web Portal is a web interface that you will use in order to manage your organization, your account, and communication with others. All administrative tasks are performed through the admin portal, a web-based application that runs on any device (PC, laptop, tablet or mobile phone) running on a browser. Once you have logged in to the portal, users with administrator permission can access the administrator portal.

Logging into the Web Portal

In order to access the Administrator’s Web Portal:

  1. Launch a web browser.
  2. In the browser address bar, type https://portal.smartcityvoice.com/portal/login and press enter.  You will see this log in page.
  • At the login page, enter the login name using the user’s extension and the company domain, typically the same as your email address domain as per this example – ext@companydomain.
  • Enter your password. 
  • Click Log In.

Once you log in, users with administrator permissions will see a Manage Organization link in the upper right corner of the page.  

Accessing the Administrator’s Web Portal Video Tutorial

Updated on March 28, 2024

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