The Time Frames icon will take you to the Time Frames application center. Time Frames are a set period of time which covers when you want certain events to occur, such as your phone to ring.
Time frames support recurring and holiday timeframes, like recurring days, such as weekends and holidays or out-of-office hours. If your organization has incorporated new holiday observances and special events, you can add, customize, and save new holiday timeframes.
Time Frames are created with different time and date ranges so you can apply them to Answering Rules. This allows you to control how calls are routed depending on the time of the call.
To view and create your available Time Frames, click on the Time Frame icon in the menu bar to see all the available time frames. Time Frames with names in black and without the option to edit or delete are time frames created at the domain level that are available for everyone to use. You can only edit Time Frames with the blue name that you created. If you need domain-level Time Frames changed, contact your Hosted Voice Administrator.
