Using Chat Messaging

Hosted Voice Softphone enables you to use chat messaging to communicate with existing contacts.

1. From the left panel, click Contacts.

2. Find and click on a contact with whom you want to chat.

3. Click the chat icon to display the Chat dialog box and start a chat session.

4. While the chat dialog box is open, you can perform the following actions:

Enables you to start a video meeting, start a screenshare session, or schedule a meeting with the current contact using the Smart City Video Conferencing tool
Displays options to call the contact, view the contact’s profile information, or delete and close the current chat box
Enables you to browse and select a file to send to the current contact
Displays a list of emojis that you can use during the current chat session
Updated on February 8, 2023

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