Using Hosted Voice Softphone

This section provides instructions for how to perform call-related tasks in the Hosted Voice Softphone application. The Using Hosted Voice Softphone section covers the following topics:

  • Managing Contacts
  • Making a Call
  • Receiving a Call
  • Active Call Options (Mute, Transfer, Switch Phone, and more)
  • Using Chat Messaging
  • Managing Voicemail
  • Viewing Call History
  • Viewing My Profile
  • Managing Answering Rules
  • Managing Greetings
Updated on August 13, 2021

Related Articles