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Auto Attendants

Auto Attendants are automated greetings with options to route calls.  The most common use case for an Auto Attendant is having the main company phone number pointed to an Auto Attendant.
  • Auto Attendants

    Auto Attendants are automated greetings with options to route calls.  The most common use case for an Auto Attendant is...
  • Creating a new Auto Attendant

    To add an Auto Attendant, click the Add Auto Attendant button, found on the right side of the page.  The...
  • Recording Intro Greetings and Menu Prompts

    Once the Auto Attendant has been created, click the Intro to Record to record the first message the caller will...
  • Recording a Menu Prompt

    The Menu Prompt will allow you to record a message to let callers know what digits will route them to...
  • Dial Pad Menu

    The Dial Pad Menu is where you will configure what numbers correlate with an application. When you select a number,...
  • Editing Auto Attendants

    If you need to edit an Auto Attendant, from the Auto Attendants page, either click a name or hover over...
  • Deleting Auto Attendants

    If you no longer need an Auto Attendant, you can delete it from the platform. From the Auto Attendants page,...
  • Auto Attendant Dial Pad Options

    Auto attendant dial pad options chart.
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