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Managing Users

Selecting the Users icon will take you to the User’s Center. This is where you can create and manage the users in your platform.
  • Managing Users

    Selecting the Users icon will take you to the User’s Center. This is where you can create and manage the...
  • Displaying the User’s Center

    All user tasks are performed from the User’s Center as shown below. To display this page, click the Users icon...
  • Navigating the User’s Page

    The Search field at the top left allows you to search users by entering their name, extension, or department, and...
  • Creating a New User

  • Bulk Importing Users

    The Import option will allow you to bulk import users from a comma-separated-value (CSV) file.  As part of this procedure,...
  • Editing Individual Users

    There may be times when you need to edit users, for example, change names, passwords, answering rules, voice mail or...
  • Bulk Edit Users

    While users can be edited on an individual basis, there are times when you need to edit several users at...
  • Deleting Users

    If you no longer need a user, you can delete the user from the platform. From the User’s page, hover...
  • Configurable User Table Columns

    Configurable User Table Columns features provides the ability to select the information that is displayed on the screen.  This enables...
  • Configuring the User Profile

    To configure the profile for the selected user, complete the fields in the Profile tab as defined in the following...
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