Welcome to Hosted Voice Softphone! Welcome to the Hosted Voice Softphone User Guide. Hosted Voice Softphone is a web-based VOIP phone application that allows you...
Hosted Voice Softphone Features The Hosted Voice Softphone application includes the following features: View and make calls from Call History. View and set answering...
Getting Started The Getting Started section covers the following topics: Softphone Requirements Accessing Hosted Voice Softphone Granting Permission to the Microphone Enabling...
Softphone Requirements Hosted Voice Softphone is a web-based softphone that uses the WebRTC standard. This softphone application does not require any software...
Accessing Hosted Voice Softphone You can access Hosted Voice Softphone in the following ways: Access Hosted Voice Softphone from the Portal Open the Hosted...
Granting Permission to the Microphone When you first launch Hosted Voice Softphone, the browser may prompt you to grant access to the microphone. This prompt...
Enabling Inbound Calls If the current answering rule is configured to ring only the desk phone for your extensions; a message will display,...
Navigating the Main Softphone Screen Once you log in to Hosted Voice Softphone, there are several main options available on the left panel that you...
Viewing and Changing Softphone Settings The settings section allows you to select your preferred options when using the Hosted Voice Softphone application: To view or...
Using Hosted Voice Softphone This section provides instructions for how to perform call-related tasks in the Hosted Voice Softphone application. The Using Hosted Voice...