Music on Hold Page Layout
There are five (5) different User Interface (UI) layouts available for Music On Hold (MoH), with important differences between these...
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Music on Hold
The platform has a Music on Hold feature that plays when callers are on hold or waiting in queue.
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Music on Hold
The platform has a Music on Hold feature that plays when callers are on hold or waiting in queue. You... -
Adding Music on Hold Files
1. To add Music on Hold files to your account, click the Add Music button on the Music on Hold... -
Editing Music on Hold Files
If you need to edit the name of the Music on Hold file, from the Music on Hold page, either... -
Changing the Order of Music on Hold Files
Music on Hold files play according to the order in which they appear in the Music on Hold page, starting... -
Deleting Music on Hold Files
If you no longer need a Music on Hold file, you can delete it from the platform. From the Music... -
Adjusting the Music on Hold Settings
To adjust Music on Hold settings: 1. From the Music on Hold page, click the Settings button. A Music on... -
Customizable Music on Hold Message
Customizable Music on Hold gives you the ability to insert Music on hold and messages into audio that is already... -
Setting up an Introductory Greeting
From the Music on Hold Settings page, click Play introductory greeting as shown above. Click Upload to and use the...